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Business Continuity- Request more info here>>

Unplanned business disruptions can undermine the consistency and dependability of communication. Business disruptions and your ability to communicate don't have to result from big events with big consequences. But they will happen, and need to be planned for. Mitel's Business Continuity Solutions deliver a sound communications infrastructure to support business requirements for disaster recovery, business resumption and emergency preparedness associated with unplanned business disruptions. The three core areas of our Business Continuity Portfolio are:

• Business Recovery – Ensuring the reliability of the IP network to continue to work or recover rapidly during an unplanned interruption to business operations.
• Business Resumption – Assuring that business operations can continue to carry on seamlessly within specified recovery period timeframes.
• Emergency Response – In the event of an emergency related disruption ensuring that critical communications are supported throughout the crisis.

3-Hour Uptime Guarantee: 24-Hour Emergency Service, 7 Days a Week
Tele-Verse Communications, Inc. guarantees emergency service within one to three hours for all Mitel phone systems. In the event of a complete phone system malfunction, TVC will have the customer’s phone system operational within three hours. This guarantee is in effect twenty-four hours a day, three hundred and sixty-five days a year and includes parts and labor.