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It is a full-duplex handsfree speakerphone with multi-line backlit display and programmable feature keys. It provides intuitive user access to more sophisticated call handling and converged applications supported by the Mitel’s IP communications platforms. It is easily personalized with programmable keys or with a browser-based desktop configuration tool.

The 5312 IP Phone provides IP functionality with the ease and familiarity of a traditional business phone. Being user-friendly, it features easy-to-use programming tools for feature set customization and a 40-character white, backlit graphics display. It is an ideal choice for users - such as teleworkers, ACD agents, technical support staff, office workers, sales and customer service departments - who need access to sophisticated features.

When used with Mitel Unified Communicator® (UC) Express or Mitel Unified Communicator (UC) Advanced, the 5312 IP Phone becomes a powerful communications tool that helps customers streamline communications between people and organizations. This leads to improved productivity, enhanced customer service, reduced costs and ultimately improved business process integration.

Features of the 5312 IP Phone include:

• Two-line by 20-character white, backlit, graphics display with contrast control and auto-dimming
• Twelve programmable multi-function keys with dual-color LED indicators (for speed dialing, line appearances, feature access)
• Eight function keys: hold, menu, message, speaker, mute, transfer/conference, redial, cancel
• Browser-based desktop user tool programming for easy access to telephone system features
• Handsfree speakerphone operation (full duplex)
• Speed calling
• Call forward
• Call hold (place/retrieve)
• Call transfer
• Last number redial
• Do not disturb
• On-hook dial
• Off-hook voice announce and handsfree answerback
• Page send/receive
• Voicemail access – large message waiting lamp
• Conference call setup
• Hearing aid compatible handset
• Dedicated headset jack
• Customizable center panel
• Automatic call distribution (ACD) agent support
• Chinese characters support
• Dual mode: MiNet and SIP support
• Phonebook support on Mitel 3300 IP Communications Platform (ICP)
• Mitel Teleworker Solution support
• Mitel Wireless LAN Stand and Gigabit Ethernet Stand support
• UC Express and UC Advanced support
• Two-position, 35-degree tilting stand for better viewing angle
• Wall-mountable
• Multiple powering options (802.3af-compliant)
• Backwards compatible with previous system platform releases
• Designed for power conservation: reduces power consumption for overall energy savings