How Mobile Communications Solutions Can Make Your Brokerage More Successful
SETTING YOUR BROKERAGE APART
Finding ways to differentiate your real estate brokerage from the competition is critical in today’s highly competitive real estate market. With real estate agents in and out of the office, they often require multiple phone numbers, use clunky forwarding tools and are stuck checking multiple messages across devices, making it challenging for clients to connect with their agent and creating frustration. In order to stay competitive and improve the client and agent experience, real estate brokerages are making the shift to a mobile and cohesive communications and collaboration solution that is
easy for agents to use and enables them to work wherever they are.
Here’s how you could leverage mobile solutions for a competitive advantage:
IMPROVE AGENT PRODUCTIVITY WITH VIRTUAL OFFICES
Your agents need to be in the field working with clients, showing properties or meeting with prospective buyers, not tethered to a desk. In order to keep up with client demand, your phone system must provide a new level of communications capabilities so your agents can respond quickly while they are in the field. For example, when an urgent deal requires file sharing while an agent is in the field, their mobile device should be up to the task. With a modern unified communications and collaboration solution, your agents don’t have to wait until they return
to the office to send a contract. Instead, agents can access documents, schedule appointments, manage tasks and take calls easily using their mobile device as a virtual office. This gives your agents greater flexibility in their communications, whether they are in the office or in the field – not to mention a better experience for your clients.
EXTEND THE POWER OF YOUR OFFICE PHONE
Clients want to work with agents that are easy to reach, respond quickly, and make the buying or selling process seamless. Empowering your agents with advanced communications tools can differentiate your brokerage from your competitors when clients are choosing who to work with. Unified communications can extend your phone system beyond the office by allowing your agents to communicate seamlessly from a single office phone number across any device, including their mobile phone. This empowers agents to be more responsive and creates a more
professional image for your brokerage.
In addition to giving agents the ability to “take their desk phone on the go”, the right unified communications solution can provide agents with a number of helpful tools so they can stay connected at all times and easily switch between the office and external locations. Features such as access to the corporate directory, the ability to join conference calls with the touch of a button and mobile voicemail access ensures that agents can stay connected no matter where they are. The result? Highly effective agents, happy clients and more revenue for your brokerage.
Does Your Phone System Set You Up for Success?
Your agents aren’t sitting at desks. They’re out working to secure deals and using their mobile devices to stay in touch with clients. With the right communications and collaboration system, you can empower agents with applications that allow them to collaborate, communicate and work more effectively wherever they are. The right phone system can differentiate your brokerage and your agents, setting your team up for success in today’s competitive market.
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